Soumen Sengupta
Senior UX Designer | AI & Enterprise Product Strategy
Summary
Lead UX Designer with 10+ years of product design experience across Fintech, AgriTech, Retail, and Enterprise SaaS, alongside 2 years of active specialization in AI tools since Generative LLMs and agentic APIs became accessible (2024). Proven track record of scaling digital products by translating complex agentic workflows, compliance boundaries, and database architectures into intuitive user experiences. Expert in driving business growth through data-informed design, resulting in up to 37% increases in user engagement, optimized operational costs, and 60% reductions in development cycles.
Expertise
UX & Product Design
- UX Strategy
- Interaction Design
- Information Architecture
- Design Systems
- Wireframe, Prototyping (Lo-Hi Fi)
- User Research & Usability Testing
Design Leadership
- UX Strategy & Design Governance
- Mentorship & Team Development
- Stakeholder Management
- Agile Methodologies
Tools & Frameworks
- Figma & FigJam
- AI Platform Design
- Sketch & InVision
- Adobe Creative Suite
AI & Technical Domains
- Gen AI — RAG, Multi-Agent Orchestration, Prompt Systems
- Role-Based Access Control (RBAC)
- Fintech Infrastructure
- AgriTech Supply Chains
- E-commerce Operations
Professional Experience
ITC Infotech | Lead Consultant – UX Designer
Led end-to-end UX strategy for K-Fabrik™ (Enterprise AI Platform) and Project Drishti (AgriTech End-to-End Traceability System), driving seamless platform adoption across technical and non-technical enterprise user groups.
- Simplified complex Generative AI workflows—including RAG pipelines, multi-agent orchestration, and contextual prompt systems—improving end-user task success rates by ~30%.
- Designed a unified AI platform experience that successfully reduced multi-tiered enterprise user onboarding times by ~35%.
- Defined robust Role-Based Access Control (RBAC) UX architecture for diverse corporate personas; mentored junior designers, cutting design-to-dev cycle times by ~30%.
Metapix | Senior Product Designer
Led UX design for an AI-powered virtual try-on platform (Tryon), successfully improving end-user engagement by ~25–30%.
- Engineered real-time, mirror-like digital interaction experiences, reducing user decision friction and cart abandonment by ~30%.
- Managed technical performance versus user-experience tradeoffs to deliver highly scalable B2B and B2C operational frameworks.
Accion Labs (Perfios) | Senior UX Designer
Architected the high-trust user consent framework for the Anumati fintech platform within the India Stack Account Aggregator (AA) ecosystem, safely navigating complex RBI regulatory compliance frameworks.
- Transformed legally dense, intimidating financial data-fetching processes into transparent, progressive disclosure UX flows for B2B and B2C users, improving task completion rates by ~30–35%.
- Defined scalable interaction patterns and rigorous design system standards, significantly enhancing accessibility and responsive usability across mobile and web platforms.
Epsilon | UX Designer
Delivered high-fidelity interfaces and scalable design systems for prominent global brands including GSK, Horizon Therapeutics, and Jared Jewelry.
- Architected intuitive, data-dense UX workflows for Horizon Therapeutics, achieving a 19% reduction in user operational errors through streamlined task flows.
- Orchestrated a cohesive visual architecture and interface strategy for Zoetis, driving a 29% measurable increase in brand digital recognition.
- Scaled reusable UI component libraries and design tokens that reduced cross-functional development effort by 60%.
Stratacache | UX / Visual Designer
Led intensive collaboration between engineering pods and product management teams to translate ambitious business goals into high-performing user journeys.
- Translated highly ambiguous technical requirements into pixel-perfect high-fidelity mockups to secure critical stakeholder buy-in and align long-term product vision.
- Optimized rich media system assets and integrated subtle motion design patterns to directly enhance platform loading speeds and interactive user engagement.
Greycaps India Pvt Ltd | Creative Solutions
Delivered a range of marketing materials, including brochures, flyers, and presentations resulting in improved customer engagement.
- Provided creative solutions to complex design challenges and adapted design concepts to different media formats, including web, social media, print, and video.
Selected R&D — Project YouFabTa | Core Systems Architect & Designer
Designed and shipped a production-ready AI-native retail operating system as a solo architect, bridging design system tokens, agentic commerce logic, and operations infrastructure.
- Operational Control Plane: Designed a unified admin command center (The Foundry) collapsing inventory matrices, multi-tiered pricing, and fulfillment states into a single workspace layer to eliminate cross-platform context switching.
- Intelligent Intake Workflows: Engineered a lightweight product ingestion pipeline where minimal human variables (image upload, price tokens, physical stock) trigger an automation layer to handle SEO metadata and descriptive copy generation.
- Conversational Navigation Systems: Architected a context-aware conversational commerce canvas featuring structured UI boundaries, wrapping automated style suggestions, dynamic coupon injection, and transparent logistic timelines within a clean single-chat viewport.
- Component-Driven Execution: Built and deployed a fully responsive interface system, bridging design system tokens and clean implementation for high-velocity page performance across web and mobile.
What Colleagues Say
Verified recommendations from professionals I've had the privilege of working with.
“Soumen understands the requirement and his design suggestions are well appreciated. He is always on the latest design trends. I have worked with him on a Mobile app project and his experience, market research and design intelligence has helped us in deriving many new experiences which are highly valued by users. Moreover, he delivers quickly.”
“Soumen is such a nice person to have around. He is not only a great colleague but also a very good graphic designer. He is very creative, hands-on, and organized. He is the guy to go to when you need help with graphic or web design and is always open to discuss ideas and suggestions.”
“Soumen is wonderful to work with, and has exceptional expertise in UI design, HTML, CSS and video editing skills. Soumen is a self-learner, self-motivated, very capable and maintains a very positive attitude towards work.”